Stakeholder Engagement
Nurturing relatinships.
Aligning interests.

Our stakeholders play a pivotal role in shaping our excellence journey. Our response to their expectations and concerns has a significant impact on our value creation abilities. Our stakeholder engagement process aims to gather crucial insights to build sustainable and responsible practices across the value chain.

Their expectations

  • Healthier return
  • Capital appreciation

Key engagements

  • Investor meets/Analyst conference calls
  • Annual general meeting

Key risks

  • Factors like weakening macro-economic environment or geopolitical tensions
  • Reduction of Market size reduction
  • Downgrade of ratings
  • Inflationary pressure on input costs

Their expectations

Commitment of best-in-class quality, timely delivery, technical service and enduring relationship

Key engagements

  • Customer-specific operational meetings
  • Customer meets and plant visits
  • Webinars and training sessions
  • Tata eFee trials at customer sites to demonstrate energy efficiency
  • Technical support
  • Industry networks

Key risks

  • Product quality control concerns
  • Inability to meet customer specifications
  • Inability to develop and commercialise products

Their expectations

Assurance of safety, ethics, health, environment, career growth path and consistent engagement

Key engagements

  • Regular staff meetings
  • Team building
  • Talent development and strategic planning sessions
  • R&R functions
  • Reverse mentoring

Key risks

  • Lack of motivation, retention and engagement
  • Injuries or fatalities at the workplace

Their expectations

Compliant with statutory and regulatory norms

Key engagements

  • Need-based interactions
  • Joint planning sessions
  • Structured stakeholder engagement plan
  • Meetings with local bodies

Key risks

  • Environment policies
  • Labour practices
  • Sustainable procurement

Their expectations

  • Supplier reviews, audits and dialogues
  • Vendor/Supplier meets
  • Engagement calendar with key suppliers
  • Structured supplier visits for evaluation, knowledge sharing and feedback

Key engagements

  • Growth in business
  • Participation in new developments
  • Timely payments

Key risks

  • Disruption of supply lines on account of geopolitical tension
  • Non adherence of quality parameters

Their expectations

Impact-led initiatives across education, essential amenities, employability, entrepreneurship, and employment

Key engagements

  • Employee volunteerism
  • Collaboration with Tata Strive and various NGOs
  • Periodic cultural meets
  • Regular meetings and workshops
  • Communication and engagement campaigns

Key risks

  • Rising regulation
  • Environmental concerns
  • Socio-political unrest
  • Social license to operate