Key Performance Indicators
Demonstrating prudene. Delivering value.

We have a strong track record of delivering steady growth. Even amid extreme volatility in the external environment in the pandemic-disrupted past two years, we have recorded a resilient performance, aided by robust strategy, favourable portfolio mix, improved cost structures and optimised working capital. Our strong balance sheet provides an enduring foundation to drive robust profitable growth for a sustained period.

Financial indicators

Operational indicators

Environment indicators

Social indicators

6.32/7

Vendor satisfaction score

94

CSI: PI

86

CSI: DIP

Governance indicators

25%

Board gender diversity

94%

Board Meeting attendance

95%

Board Committee attendance

75

Ethics/POSH training sessions

100%

Investor complaints Resolved

CSI: Customer Satisfaction Index