The Technical Services Team of PI conducted 8 knowledge sharing webinars with our pig iron customers covering 120 participants from 8 Pig Iron market clusters in H1 Fy22 (till date). Major themes of these webinars were:
In order to eliminate the curbs put on business due to continuous lockdown and rise in Covid cases, we have diverged from the industry norm of physical inspection & pioneered the usage of digital methods in our DIP inspection process.
(Inspection process conducted through digital means)
Given the current pandemic restrictions, we have started providing Technical Services & various training programs in online mode. These training programs has helped our partners in developing a detailed understanding of the commissioning problems, possible remedies to overcome them & gain confidence in combating challenges onsite.
(Virtual TST helping customers solve onsite issues, both virtually and physically)