INVESTOR INFORMATION
 
Procedures FAQs>>
  1. Registration of Transfer of Shares in the Physical Segment:

    You will be required to lodge with the Company the Share Certificate(s) along with transfer deed(s) (Deed) completed in all respect.

    Affix on the reverse of the deed requisite share transfer stamps calculated on the market value of the Shares @ 0.25 paise for every Rs 100/-.

    Send the Share Certificate(s) etc. for transfer, in your own interest, either through Registered Post or through reliable couriers.

    Keep copies of all documents that you send to the company.

    State your complete address along with pin code number on the deed.

    In cases where the transferor executes the deed through his Constituted Attorney, please ensure that the registration number of the Power of Attorney registered with the Company / RTA is mentioned on the reverse of the deed.

    Acknowledgement letters for transfer requests received are sent by COMPANY / RTA the following day. Such requests are processed within a period of 7 working days. In case you do not receive any acknowledgement letter or a response from Company / RTA within 10 days, please contact Company / RTA.

  2. Electronic Clearing Service (ECS) Facility:

    Shareholders holding Shares in the physical form who now wish to avail the ECS facility may authorise the Company by sending their ECS mandate, in the prescribed form to the Company, in case the same has not been furnished earlier. The ECS mandate form can be obtained from COMPANY / RTA on request.

  3. Loss of Dividend Warrant:

    In the event of loss of any Dividend Warrant in transit or otherwise Duplicate Warrant / Demand Draft will be issued instead of issuing duplicate Dividend Warrants. In this connection you would be required to execute and furnish an indemnity. For printing specimen of indemnity form can be obtained from COMPANY / RTA on request.

    Notes:
    Demand Draft(s) will be issued by the Company only on expiry of validity period of the warrant i.e. three months from the date of issue and the original warrant(s) remaining unencashed.

  4. Bank Details:

    Shareholders holding Shares in physical form are requested to notify / send the following to COMPANY / RTA to facilitate better servicing:-

    1. any change in their address / mandate / bank details, and    
    2. particulars of the bank account in which they wish their dividend to be credited, in case the same have not been furnished earlier.

    Shareholders are advised that respective bank details and address as furnished by them or by NSDL / CDSL to the Company, for Shares held in the physical form and in the dematerialised form respectively, will be printed on dividend warrants so as to protect against fraudulent encashment.

    Shareholders who wish to receive dividend in a bank account other than the one specified by them while opening their Depository Account, may notify their Depository Participants (DPs) of such change in bank account. Shareholders are also requested to furnish complete details of their respective bank accounts including the MICR code of the bank to their DPs.

  5. Loss of Share Certificate(s):

    Loss of Share Certificate(s) of the Company are required to be notified without delay along with a copy of an FIR/ police acknowledged complaint.

    The additional formalities required to be complied with are as follows :

    Loss of Share Certificate(s) by registered holder

    1. Affidavit affirming loss of the Share Certificate(s).
    2. Indemnity agreeing to indemnify the Company against any future claims that may be made on the Company arising out of issuance of such duplicate Share Certificate(s) by the Company.
    3. Press Advertisement informing the public about such loss and advising the request made to the Company for issue of duplicate Share Certificate(s).
    4. Bank Guarantee in favour of the Company for the market value of the Shares for a period of two years.

    The format For printing specimen of affidavit, indemnity, press advertisement can be obtained from Company / RTA on Request.

    Loss of Share Certificate(s) by an investor who is not registered as a member

    1. Affidavit affirming loss of the Share Certificate(s).
    2. Indemnity agreeing to indemnify the Company against any future claims that may be made on the Company arising out of issuance of such duplicate Share Certificate(s) by the Company.
    3. Press Advertisement informing the public about such loss and advising the request made to the Company for issue of duplicate Share Certificate(s).
    4. Bank Guarantee in favour of the Company for the market value of the Shares for a period of two years.
    5. 'No objection letter'  from the registered holder to the issue of duplicate Share Certificate(s) and transfer of the same in favour of the investor.
    6. Proof of purchase of Shares by the investor.

    The format For printing specimen of affidavit, indemnity, press advertisement can be obtained from Company / RTA on Request.  

    Note:
    Requests for issue of duplicate certificate(s)

    The FIR / police acknowledged complaint should be lodged in English and must necessarily include complete information about the Share Certificate(s) reported lost / misplaced, viz, Share Certificate no(s), distinctive nos, number of Shares, folio no(s) etc. In case the FIR / police acknowledged complaint is lodged in a local language, a duly certified English translated version of the same should also be made available to COMPANY / RTA.

    Duplicate Share Certificate(s) cannot be issued by the Company where the Shares in question are transferred / dematerialised.

  6. Nomination Facility:

    Shareholders who hold Shares in the physical form and wish to make / change a nomination in respect of their shareholding in the Company, as permitted under Section 109A of the Companies Act, 1956, may submit to COMPANY / RTA the prescribed Form 2B, The Format For printing nomination form can be from Company / RTA on request.

  7. Change of Address:

    For effecting a change in address recorded with the Company, you would be required to intimate COMPANY / RTA the change in address, quoting your folio number.

    Note:
    Change of address will be effected provided the signature of the registered holder on the request letter, matches with the specimen signature on record with the Company.

    Change of address for Shares held in the electronic form are required to be intimated to the DP.

    Change in status from Resident to Non-Resident :

    On change of status from resident to non-resident and where sale proceeds of your Shares or dividend payment is sought to be repatriated outside India, prior permission from the Reserve Bank of India through your banker in India would be required to be submitted to the Company.

    In case you have become a non-resident, but do not wish to repatriate the sale proceeds of your Shares or dividend payment outside India, a duly completed Form of Undertaking would be required to be submitted to the Company. The format for printing specimen of Form of Undertaking can be obtained from Company / RTA on Request.

    Note:
    Please remember to mention your Non-Resident Ordinary (NRO) account number with the banker in India to facilitate payment of dividend.

    Change in status from Non-Resident to Resident:
    On change of status from non-resident to resident you would be required tointimate COMPANY / RTA of your Indian address.

  8. Registration of Transmission of Shares in the Physical Segment:

    In case the Shares are held in joint names and any one of the holders have expired, the surviving holder(s) would be required to send to Company / RTA the following documents for transmission of the Shares.

    A letter requesting deletion of name of the deceased shareholder.

    Copy of Death Certificate of the deceased shareholder(s) duly attested by Gazetted Officer or Notary Public.

    Share Certificate(s).

    Current specimen signature(s) of the surviving shareholder(s), duly attested by bank.

    In case the Shares are held in sole name and the shareholder has expired, the legal heir(s) would be required to send to COMPANY / RTA the following documents:

    A letter requesting transmission of Shares in favour of the legal heir(s).

    Copy of Death Certificate of the deceased shareholder(s) duly attested by Gazetted Officer or Notary Public.

    Certified copy of Succession Certificate or Letters of Administration or Probate of Will.

    Share Certificate(s).

    Current specimen signature(s) of the legal heir(s), duly attested by bank.

    In all cases involving requests for transmission in excess of Shares, a Succession Certificate or Letters of Administration or Probate of Will from the legal heir(s) are required to be submitted to Company / RTA. In exceptional cases where it is not possible to furnish a Succession Certificate or Letters of Administration or Probate of Will, the following additional documents will have to be submitted:

    Affidavit affirming the name(s) of legal heir(s) and expiry of the shareholder.

    Indemnity agreeing to indemnify the Company against any future claims that may be made on the Company as a consequence to such transmission of Shares.

    Press Advertisement informing the public about the transmission request made to the Company.

    Bank Guarantee in favour of the Company for the market value of the Shares for a period of two years.

    Current specimen signature(s) of the legal heir(s), duly attested by bank.

    The Format for printing specimen of affidavit, indemnity, press advertisement.

    Note:
    Acknowledgement letters for transmission requests received are sent by COMPANY / RTA the following day. Such requests are processed within a period of 15-20 working days. In case you do not receive any acknowledgment letter or a response from COMPANY / RTA within 10 days, please contact COMPANY / RTA.

    In case of transmission of Shares held in dematerialised form the legal heir(s) of the deceased are required to get in touch with the DP with whom the account was opened.